Top of main content

Google Pay

Use your HSBC UK card with Google Pay

A fast and simple way to pay

Add your eligible credit and debit cards to Google Pay™ on almost any Android phone or compatible smartwatch. You'll then be ready to start making payments straight away on websites, in apps and in stores in a fast, simple and secure way.

Use Google Pay on websites, in apps or in stores wherever you see these symbols:

Graphic Google Pay logo and Graphic Mobile Pay logo

We won't charge you for using Google Pay, but charges from your mobile network provider may apply, depending on your data plan.

How to add a card

You’ll need a mobile data or Wi-Fi connection to add a card to Google Pay.

Phone

  1. Download Google Pay from the Google Play Store.
  2. Open the Google Pay app on your phone and tap the '+' sign.
  3. When you're prompted to add a credit or debit card, line up your HSBC UK card within the frame on the screen to capture your card details or enter your card information manually.
  4. Verify your card with a one-time passcode which will be sent to you by text message.
  5. Once it's verified, your HSBC UK card is ready to use with Google Pay.

There is no limit to the number of cards you can add to your device. The same card can be added on up to 8 devices.

Smartwatch

  1. On your watch, open the Google Pay app .
  2. Tap ’Get started’.
  3. Set up screen lock (if you haven't already).
  4. On your phone, follow the instructions to add a credit or debit card. Note: This only adds a card to the Google Pay app on your watch (not your phone).
  5. Your card will show up on your watch.

Note: At this time, you can't add a discount, loyalty, or rewards card to Google Pay on your watch.

How to pay

Most of the time, you don’t need a mobile data or Wi-Fi connection to use Google Pay. Sometimes you may need to connect to the internet, for example after a device restart.

In stores

To pay with Google Pay in stores using your phone, just wake the device and hold it against the contactless payment terminal. You may need to unlock for some transactions (for example, when transactions exceed £45).

To pay with Google Pay using your watch, open the Google Pay app and hold your watch over the contactless payment reader until you hear a sound or feel vibration from your watch.

The first card added to Google Pay will be the default card. Payments will be made from your default card; you can change this at any time by selecting the alternative card and tapping 'Set as default card'.

In apps and on websites

To pay with Google Pay in participating apps and on websites:

Select 'Buy with Google Pay', authenticate using your unlock method, and your payment will be processed quickly and securely (additional verification may be required).

The default Google Pay card will be displayed on the initial purchase. You can choose a different card which will then become the main card for payments within that app; this could be different from the default card used for in store transactions. 

Your default card

The first payment method you add to Google Pay becomes your default way to pay for all in-store purchases. If you want to change your default card, follow these steps.

Phone

  1. Open the Google Pay app.
  2. At the top, find and select the card you want to use as your default card.
  3. Tap ‘Make default’.

Smartwatch

  1. On your watch, open the Google Pay app.
  2. Scroll to the card you want to use as default and then tap it.
  3. From the bottom, swipe up on ‘More’.
  4. Tap ‘Set as default card’.

Frequently Asked Questions

Have questions about Google Pay?

Please contact us on 03457 404 404.

Lines are open 08:00 to 22:00 every day except for Christmas Day, Boxing Day and New Year's Day. We may monitor or record calls.

The small print

Android, Google Pay and the Google Pay logo are trademarks of Google LLC. Using your HSBC Credit or Debit card with Google Pay is subject to terms and conditions.

The Contactless Symbol is a trademark owned by and used with permission of EMVCo, LLC.

It’s easy to answer your query online. Visit our Help page to find out how.