Our phone lines are extremely busy at the moment, so waiting times are longer than normal.
We’re giving priority to those who have an urgent need or have been directly affected by coronavirus.
You can carry out many transactions using mobile or online banking. If you’re not sure how to use these, please read our help articles or use our chat services.
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Get help sorting out the finances of the one you have just lost.
Helping someone look after their finances in the short or long term.
Advice and options for recently separated customers.
Advice and support for customers following redundancy.
Choose your preferred way of communicating with us.
Supporting you through short and long term illness.
Support and information for customers with dementia.
Get help dealing with gambling, alcohol and drugs addictions.