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Accessibility and disability

Here are some of the ways we help customers who need some extra assistance.


How we ensure our websites are designed and written to be accessible to everyone.


Options for accessing what you need if you have a hearing or speech impairment.


Tools to ensure there are no restrictions to accessing what you need if you are visually impaired.


Different ways to do your banking.

Hidden Disabilities Sunflower Lanyard Scheme

Wearing the Hidden Disabilities Sunflower discreetly indicates to people around you - including staff, colleagues and health professionals - that you may need extra support or a little more time.

If you or someone you know has a hidden disability and would like a lanyard, you can collect one for free from any of our branches.

You can find further information on their website:

Hidden Disabilities
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