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Money worries

Get the right financial help

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Many of us find ourselves financially stretched from time to time. Often things can get back to normal but if you don't act as soon as you know there's a real problem, your debts could get worse. That's why we're here to help you find the right solution to your individual financial difficulties.

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If you think you might not be able to make a repayment, or have already missed a payment, you can discuss your options with us.

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If you feel you're losing control of your finances, there are some practical steps you can follow.


We can talk about the payment options available to you and help you with a plan to deal with any payment problems and arrears.


Learn about financial and other forms of domestic abuse and get help if you've been affected by it.

Banking Basics

We’re constantly looking for ways to make banking with us easier and more accessible, so we’ve created this guide to help. Our Banking Basics guide may be especially useful to customers with Alzheimer’s and Dementia, with learning difficulties or for those who English is a second language. It explains what some of our accounts and services are and do, and how to complete transactions in HSBC UK branches such as paying in cash and cheques, making payments and using your debit card in shops. 

Think carefully before securing other debts against your home.
Your home may be repossessed if you do not keep up repayments on your mortgage.


Income and expenditure form

If you wish to complete your Income and expenditure form online today, please use the relevant link below to access the form.

Please note, this is not a budgeting form and should only be completed if you are in financial difficulty.

Please note: If a debt management company is acting on your behalf, you do not need to fill in this form. If you wish to complete an income and expenditure form online, please use the Log on to online banking button below. Here you can login and then be taken to complete the form.

Frequently Asked Questions

It’s easy to get in touch online. Talk to us directly through our chat channels.